Privacy Policy

1.Information We Collect

Information You Provide

• Name
• Email address
• Phone number
• Mailing address
• Company or organization name
• Vendor application information
• Sponsor inquiry information
• Ticket purchase details
• Contest or giveaway entries
• Messages submitted through contact forms

Payment Information

When purchasing tickets, merchandise, VIP packages, or other products, payment information is processed through secure third-party payment providers. We do not store complete credit card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referral sources
• Website usage statistics

2.How We Use Your Information

We may use your information to:

• Process ticket and merchandise purchases
• Provide customer support
• Respond to inquiries
• Manage vendor and sponsor applications
• Send event updates and announcements
• Deliver marketing communications
• Improve website functionality and user experience
• Prevent fraud and unauthorized activity
• Comply with legal obligations

3.Marketing Communications

If you provide your email address or phone number, we may send:

• Event announcements
• Artist lineup updates
• Ticket release notifications
• Sponsor promotions
• Festival news
• Special offers from Croctoberfest and affiliated events

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

4.Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Support advertising campaigns
• Measure marketing effectiveness

You may disable cookies through your browser settings, though some website features may not function properly.

5.Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment processors
• Ticketing providers
• Website hosting providers
• Email marketing platforms
• Event management vendors
• Government authorities when legally required

Information is only shared when necessary to operate the festival and provide services.

6.Third-Party Services

Our website may contain links to third-party websites, including:

• Social media platforms
• Payment processors
• Ticketing systems
• Sponsor websites
• Vendor websites

We are not responsible for the privacy practices of third-party websites.

7.Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

8.Children's Privacy

Croctoberfest is a family-friendly event. However, this website is not intended to collect personal information from children under the age of 13 without parental consent.

If we learn that personal information has been collected from a child without appropriate consent, we will take steps to delete that information.

9.International Visitors

Croctoberfest Belize is operated in Belize. If you access our website from outside Belize, your information may be transferred to and processed in Belize or other countries where our service providers operate.

10.Vendor and Sponsor Information

Information submitted through vendor, performer, volunteer, media, or sponsorship applications may be used to:

• Evaluate applications
• Contact applicants
• Coordinate participation
• Verify eligibility
• Manage festival operations

Submission of an application does not guarantee acceptance or participation.

11.Photography, Video, and Media

Croctoberfest is a public event.

By attending the festival, you acknowledge that photographs, audio recordings, and video recordings may be taken and used for promotional, marketing, documentary, and commercial purposes without compensation.

If you do not wish to appear in promotional materials, please notify event staff upon arrival.

12.Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete personal information where legally permitted
• Opt out of marketing communications

Requests may be submitted using the contact information below.

13.Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

14.Contact Information

Croctoberfest Belize
Crocs Sunset Sports Bar & Grill
1 Mile North of the Bridge, ½ Mile South of Truck Stop
San Pedro, Ambergris Caye, Belize

Email: info@croctoberfestbelize.com
Website: CroctoberfestBelize.com